Customer Service Officer客户服務主任/禮賓司,19-23k,5days,7.75hrs行政辦公時間,Welcome Fresh Grad,Hotel,Tourism [Hong Kong S.A.R.]


 
  • Basic Salary + bonus
  • 5天工作, 15天年假, 無需值通宵班, 無需OT, 7.75小時工作, Office Hour
  • 客戶服務. 關係管理


Customer Service Officer(政府資助機構, Up to 23k + bonus, 5 days, 7.75hrs, office hour)


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Job Responsibilities:

  • Provide customer service & answer visitor’s enquiries at service center.
  • Recommend travel activities & create tailored-made itinerary for visitors
  • Give VIP tours to visitors
  • Promotion & Events Support
  • Provide insights to other departments regarding to customer needs
  • Team management


Qualifications:

  • 0-2 years in customer service of hotel, tourism, aviation, property, mall, luxury retail, club etc.
  • University Graduate
  • Fresh Grad Welcome


工作職責:

  • 提供優質顧客服務包括解答訪客查詢及處理投訴
  • 向顧客推薦餐廳和商店, 並向遊客介紹旅遊景點並為遊客創建量身定制的行程
  • 與市場部合作, 協助推廣會員VIP tour及其他旅遊推廣優惠及活動(美酒佳餚節和新年倒計時慶祝活動)
  • 管理團隊


資格:

  • 大學畢業


Type: Permanent

Category: Hospitality & Tourism - No Selection Required

Reference ID: 118-29052023-kk

Date Posted: 25/05/2023

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